Hangzhou Shangri-La Hotel West Lake General Information
The Shangri-La Hotel (Hangzhou Xianggelila Fandian) is situated in 40 acres of natural forest area on the north shore of scenic West Lake, a short drive from downtown Hangzhou. Nearby attractions include the Botanical Garden, Su Di Causeway, Xiling Bridge, Baochu Pagoda, Huagang fish pool, Broken Bridge, West Lake Golf Club and Lingyin Temple. It is about 33 kilometers from Xiaoshan Airport.
Opened in 1984 and remodeled in 2007, the hotel features 382 rooms, suites and villas, equipped with complimentary broadband Internet, satellite television, refrigerators, mini-bars, coffee/tea makers, climate control, direct-dial telephones with voice mail and in-room safes. Bathrooms include separate bathtubs and showers, toiletries, hair dryers and makeup/shaving mirrors. Non-smoking rooms and 24-hour room service are available.
The hotel property features an indoor swimming pool, exercise facility, sauna and massage center, tennis, billiards, Chinese and western restaurants, bars, a library, concierge service, airport transportation, multilingual staff, currency exchange, beauty salon, laundry service, tour desk, safe-deposit boxes, limousine rentals and medical assistance on call. Conference facilities include a ballroom, meeting rooms and business center.
Location & Transportation
- 6km to Hangzhou Railway Station;
- 33km to Hangzhou Airport.
Western restaurant, Chinese restaurant, coffee shop, lobby lounge, bar, 24-hour room service
Indoor swimming pool, children’s pool, fitness facility, sauna, steam room, tennis, billiards, beauty salon, bicycle rental, game room
The room rate includes the service fee but excludes other hotel charges, taxes and fees resulting from special requests.
The regular time for check-in is 14:00 and the regular check-out time is 12:00 noon. If you need to check in earlier or extend your stay, the hotel may charge an extra fee. (All times shown are GMT + 8 hours.)
1. Simple, Special or Complex Requests
If you have any simple, special, or complex traveling request, just email us your wishes. We will plan it out and give you a quotation.
2. Are your hotel rates per room or per person?
All of our listed rates are per room, NOT per person.
3. Do I need a credit card to make a hotel reservation? In most cases, no upfront payment is required to book a hotel with us. After your booking has been confirmed, you can pay the hotel directly upon check out.
During peak season, festivals or large-scale exhibitions, hotel rooms are in great demand and the hotel may change its booking policy. You might be required to submit your credit card information to guarantee your room. If you fail to check in on time or at all to your booked number of rooms, charges will be deducted from your credit card according to the individual hotel policy.
4. How to make payment
The hotel room rate can be settled directly to the hotel upon you check-in. You can pay by credit card or cash.